Update 5-15-2002

The storm is having intermittent problems. If you get an error during use, please record the error code in the log sheet attached to the Storm and try again. We are trying to recognize patterns in the appearance of these errors to help in diagnosing the problem. If you try to scan multiple times and still get errors, follow these steps:

• Turn off the Storm (power switch is on the left side of the unit near the power cord.
• Turn off the PC.
• Turn on the Storm - wait for the LED indicator on the front panel to change from red to green
• Boot up the PC.
• Log in and use normally

If you have not already, please consult with a support person prior to using this system for the first time.

Hardware changed to a new computer system.

• This changes the hardware but will not affect the use of the scanner.
• User accounts will be the same, however the first time you log in it will prompt for a new password. This was necessary because we could not move the old accounts to the new system. To login for the first time use your old user ID and then enter the password used to access the calendar system.
• The CD Burner has moved to a system in the offline processing room. Users can access the burner using the same account prior to the move.

New ImageQuant for Power Mac users

• A new Power Mac ImageQuant CD arrived. Several bug fixes are included and some features added. Those Power Mac users that want to load the new software need to contact Dennis McDaniel.