Advising and support

Advising and support

General contact information

Course overrides

Faculty MAY NOT APPROVE these requests from students:

Faculty MAY APPROVE these requests from students:

*Students requesting one of the overrides in this section should be directed to their SOLS academic advisor for assistance.

  • Enrollment into a closed/full class section.
  • Enrollment using a seat reserved for a specific population (i.e. SOLS-only majors, Honors students, online students only, etc.); these are always listed on the Class Search. 
  • Enrollment in an ASU Online course if request is from a Tempe Immersion (campus) student.
  • Enrollment in a Tempe Immersion (campus) course if request is from an ASU Online student.
  • *Please note: students cannot enroll in courses not affiliated with their admitted campus due to university limitations and restrictions.
  • Enrollment in a course with missing prerequisite or corequisite.
  • Enrollment after the add/drop deadline (late-add request).
  • Note: SOLS Advising may decline the student’s late-add request depending on how late in the term the request is submitted.
  • Enrollment in a course with a time conflict. Students must have permission to enroll from both faculty teaching the conflicting courses.
  • Students may submit their override requests by using the Course Override Form, emailing their adviser, or emailing sols.advising@asu.edu. Students are required to include written faculty permission for consideration.

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Grade changes

For assistance with incomplete grades, grade changes or initiating academic record changes contact Student Services Coordinator Jillian Griffin or (480) 727-6277.

Information about all ASU grading options, including Incomplete and Y grades, as well as grading changes can be found on the University Registrar's Grades and Records page.

  • The Incomplete Grade Request is a strongly suggested contract for the instructor and student to complete when agreeing on an Incomplete grade. 
  • Y grades are at the discretion of the instructor. If faculty will be giving students the grade option of Y (Satisfactory), the terms of the Y option should be explained clearly in the syllabus. SOLS considers the Y grade option on a case-by-case basis when students request it. 
    • A Y grade is considered to be the equivalent of a C or above. Merely passing with a D does not merit a grade of Y. The Y grade option should not be referred to as “pass/fail.” 
    • Additionally, the Y grade does not impact GPA. The Y grade may or may not be accepted by professional/graduate schools. Students may not repeat a course that they earned a Y grade in, and they may not revert the Y grade to the true earned letter grade after the Y grade has been posted.

The university policy for academic record changes is documented in the Student Services Manual section SSM 203-02: Academic Record Change.

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Medical/compassionate withdrawal

Medical/compassionate withdrawals are available for students needing to withdraw from one or more classes due to a serious illness, injury or other significant personal situation. Medical/compassionate withdrawals require relevant and detailed supporting documentation for consideration. Approval is at the discretion of The College and there is no guarantee a request will be approved. More information about requesting a medical/compassionate withdrawal can be found on The College's Medical and compassionate withdrawal page.

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Academic integrity Resources for Faculty

How do I report an academic integrity violation?

  1. The incident occurs.
  2. Instructor sends an email to the student notifying them of the concern and requesting a meeting. The email should include a response deadline.
  3. Instructor meets with the student face-to-face or via Zoom. Either the instructor or the student may request a third party be present. The Curriculum and Academic Support Manager can attend the meeting if requested.
  4. Instructor gathers evidence and submits a SOLS Undergraduate Academic Integrity form 
  5. The Curriculum and Academic Support Manager reviews the submission and contacts the instructor to discuss.
  6. Unit leadership reviews the incident and confirms that the student violated the Academic Integrity Policy.
  7. If the unit determines that the student violated the Academic Integrity Policy, the Curriculum and Academic Support Manager then submits the Academic Integrity Policy Violation Report Form to The College Academic Integrity Officer (AIO).
  8. The AIO contacts the reporting instructor regarding the incident.
    1. The AIO sends notification to the student regarding the allegation and sanction, including their right to appeal.
  9. The student must file their appeal no later than 10 business days after the date the notification was sent. If the student does not file a timely appeal, the sanction will become final.
  10.  If the student files an appeal, the student must meet with the Academic Integrity Officer to discuss next steps.
  11. The AIO schedules a hearing of The College Student Affairs and Grievance Committee to hear the student appeal.
    1. The instructor or representative of the unit is asked to participate in the hearing in order to present the details, including all evidence related to the violation, as well as justification for the sanction.
    2. The student is required to participate in the hearing in order to present the details, including any relevant evidence related to their appeal of the allegation and/or sanction.
  12.  After the hearing, the committee makes a written recommendation to the Dean. 
  13. The Dean reviews the case and the written recommendation of the committee and makes a final determination on the appeal.
  14. The AIO notifies all parties involved of the final determination of the Dean. 
  15. Unless the sanction is suspension or expulsion from the university, the student has no further appeal options.


Helpful resources for insuring academic integrity 

Review ASU’s policies and guidelines pertaining to student academic integrity. 
Helpful information provided by The College regarding academic integrity.

Questions regarding academic Integrity: christy.adams@asu.edu

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Tutoring

University Academic Success Programs’ tutoring centers offer free support to currently enrolled ASU students in Math, Science, Business, and Statistics. Students can visit the tutoring centers to work with a peer tutor, attend review sessions before major exams, and utilize prep sessions to refresh their knowledge on core concepts to prepare them for their upcoming coursework.

Tutoring services are available for both Tempe Immersion and ASU Online students. Visit the tutoring website for more information.

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Scholarships and awards

SOLS Scholarship applications open each fall and are due in January. For more information, see the SOLS Scholarship page.

Students are required to submit a personal statement, resume/CV and unofficial transcript. Please note that students may contact faculty for a recommendation letter when submitting their application.  

Email SOLUR@asu.edu with questions.

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Forms

Access undergraduate forms here.